Privacy Policy

Introduction

Niagara is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with applicable Canadian data protection and gambling regulations. Niagara operates under the licenses regulated by the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario for our online platform, and the Ontario Lottery and Gaming Corporation (OLG) for our land-based operations.

Data Collection

Niagara collects various types of information to facilitate our services and maintain compliance with regulatory requirements. The types of data we collect include:

• Registration Data: This includes personal information such as your name, address, date of birth, and contact details provided during account registration.
• Payment Details: We collect financial information necessary to process your transactions, which may include credit card information, bank account details, and transaction history.
• Technical Logs: We automatically collect technical data such as IP addresses, browser types, device information, and usage patterns through cookies and similar technologies.

Purpose of Data Usage

The personal information we collect is used for several purposes, including but not limited to:

• Account Management: To create, maintain, and manage your player account effectively.
• Marketing Communication: To send you promotional offers, newsletters, and updates about our services, provided you have opted to receive such communications.
• Anti-Fraud Checks: To prevent fraudulent activity and protect the integrity of our platform, we may use your data to conduct identity verification and risk assessments.
• AML Compliance: To comply with Anti-Money Laundering (AML) regulations, we utilize personal data to monitor and report suspicious activities.
• KYC Procedures: We adhere to Know Your Customer (KYC) regulations, requiring us to verify your identity and account details for regulatory compliance.

Data Sharing

Your personal data may be shared with third parties in specific circumstances as follows:

• Payment Providers: We disclose your data to trusted payment processing partners to facilitate transactions securely.
• Verification Partners: Personal information may be shared with third-party verification services to confirm your identity and prevent fraud.
• Regulatory Authorities: We may share your information with regulatory bodies as required by law or to comply with legal obligations.

User Rights

As a user of our platform, you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Deletion: You can request the deletion of your personal data, subject to any legal obligations that may require us to retain certain information.
• Right to Restrict Processing: You may request that we limit the processing of your personal data under certain circumstances.

Cookie Policy

Niagara uses cookies and similar tracking technologies to enhance your experience on our platform. Our use of cookies includes:

• Essential Cookies: These cookies are necessary for the basic functionality of our website, enabling you to navigate and use the features effectively.
• Analytical Cookies: We employ analytical cookies to track performance metrics and usage patterns, helping us improve our services and user experience.

You can manage your cookie preferences through your browser settings, and you have the option to refuse or delete cookies, although this may affect your ability to use certain features of our platform.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse. Our security measures include:

• Encryption: We use encryption technologies to protect sensitive data during transmission.
• Access Controls: Access to personal data is restricted to authorized personnel only, based on their roles and responsibilities.
• Regular Audits: We conduct regular security audits and assessments to identify and mitigate potential vulnerabilities.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Once the data is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or for legal compliance. We will notify you of any significant changes through our website or via email. Your continued use of our services after such changes indicates your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to our support team. We are committed to addressing your inquiries and ensuring your privacy rights are upheld.

Conclusion

Niagara values your privacy and is dedicated to safeguarding your personal information. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your data and comply with relevant regulations.